Welcome to my shop Artementa, where dreams come true!
Right place for gift ideas and for yourself ❤️
I also LOVE receiving any custom orders so please feel free to contact me for anything!
Returns and exchanges
I gladly accept returns
Contact me within: 5 days of delivery
Send items back within: 14 days of delivery
I don’t accept exchanges or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
I hope you will be happy with your purchase, but if there is an issue, please contact me so I can rectify it at the earliest. However, in case a refund is really required (eg., if I sent the wrong jewelry or it arrived in a broken condition, although since I tissue wrap and bubble wrap the jewelry, this is highly unlikely), please send me back the jewelry in the original condition with the container within 14 days from date of receipt for a full refund (minus the shipping cost).
Payment
Items will be shipped to the address specified in your order.
I usually mail orders TWICE a week (on Tuesday and Friday).
In case of rush orders please contact me and I’ll do my best. :).
Items will come nicely packed, but if you have special needs, such a particular gift wrap/box or a note to add to the item, specify it in the ‘message to the seller’ and I’ll be happy to do it for you at no extra charge, of course.
Please double check your existing customs laws, as I can’t be responsible for any eventual trouble or overcharge for importing goods in your country.
Registered mail is available, according to your location: just select it at checkout.
I usually mail orders TWICE a week (on Tuesday and Friday).
In case of rush orders please contact me and I’ll do my best. :).
Items will come nicely packed, but if you have special needs, such a particular gift wrap/box or a note to add to the item, specify it in the ‘message to the seller’ and I’ll be happy to do it for you at no extra charge, of course.
Please double check your existing customs laws, as I can’t be responsible for any eventual trouble or overcharge for importing goods in your country.
Registered mail is available, according to your location: just select it at checkout.
All my jewelry comes gift boxed with a bow ready for gift giving, whether it is a gift for you or someone special.